Industry — E-commerce & Retail
One command center for every order, every channel.
MarqX connects your Shopify, Amazon, and warehouse systems into a unified ops layer — automating order routing, returns processing, and financial reconciliation with a full audit trail.
94%
order-to-payment auto-match rate
68%
faster returns processing
< 1 day
avg close cycle for high-volume merchants
Core capabilities
Built for multi-channel retail complexity
Multi-channel order sync
Pull orders from Shopify, Amazon, Flipkart, and your own store into a single normalized schema in real time.
Payment-to-order matching
Auto-match Razorpay, Stripe, and marketplace payouts to orders. 94% matched automatically; exceptions surfaced with context.
Returns & refund automation
Automated returns workflow from customer request through warehouse confirmation to refund trigger — no manual steps.
Inventory anomaly alerts
OBSERVE flags stockout risk, oversell events, and warehouse discrepancies before they impact fulfillment SLAs.
Dispute and chargeback trail
Every payment dispute logged with full order context. Evidence packs generated automatically for gateway submissions.
Merchant P&L dashboard
Real-time gross margin, return rate, and channel profitability — updated with every settlement batch.
Connect every channel. Close every week.
See how MarqX handles your reconciliation and ops — live demo with your actual channel mix.